Standard Written Order (SWO)
Required before suppliers may submit claims. Every SWO must contain all of the following elements.
- SWO contains all required elements:
- Beneficiary's name or Medicare Beneficiary Identifier (MBI)
- Order date
- General description of the item (narrative, HCPCS code, HCPCS narrative, or brand/model)
- For supplies: each concurrently ordered, separately billed supply listed individually
- Quantity to be dispensed (if applicable)
- Treating practitioner name or NPI
- Treating practitioner's signature
- Any changes or corrections initialed/signed and dated by the ordering practitioner.
- Practitioner signature meets CMS Signature Requirements (MM6698).
Additional documentation that supports medical necessity:
- Frequency of dressing change
- Route of administration
- Duration of need
The Partner Portal generates the SWO from the order intake screen, captures the practitioner signature, and rejects incomplete SWOs before they enter the queue. New SWOs are auto-prompted at the 3-month boundary and any time quantity changes.